2 Use and Collection of Information
2.1 We may collect information about you from filling in forms on the Website, e-mails or other correspondence that you send to us and we may also collect information about your usage of our Website.
2.3 Your information will enable us to supply to you the information or Services that you have requested when accessing our Website. We may use your information for the purposes of:
(a) providing you with our Services;
(b) to contact you for your views on our Website and Services; and
(c) so that we can administer, support, improve and develop our Website and our Services.
2.5 We may disclose your personal information to third parties:
(a) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
(b) if The PET Research Advisory Company (a trading name of Price Jones Limited), or substantially all of its assets, are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
3 Storage of Information
3.1 We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. Unfortunately, the transmission of information via the Internet or wireless network is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk.
3.2 We will only retain your information for a reasonable period or for so long as either you or legislation permits.
4 Changes to your Personal Information
4.1 If your personal information changes or you find that any of the information that we hold about you is inaccurate, please advise us of the relevant changes as soon as possible by e-mailing us via the Contact Us page and clearly stating the changes that you require.
5.1 Cookies are small files that are written or downloaded to your computer’s hard drive when you access a website. Unless you have indicated your objection when disclosing your details to us, we may issue cookies to your computer when you log on to and use the Website. The cookies from our Website allow us to store and quickly retrieve login information on your computer and provide data that we can use to improve the quality of our service. They also allow us to monitor Website traffic and to personalise the content of the Website for you. We may share this information with third parties to help improve the Website and better serve our users.
5.3 You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Website.
6 Access to information
6.1 You have the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act 1998. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
8 Contact Us
8.1 All comments, queries and requests relating to our use of your information are welcomed and should be e-mailed to us via the Contact Us page.